Covid-19 Information Page
Wear a Face Mask
Starting August 1, a new 2020 City of Calgary bylaw will require you to wear a face mask while in our office.
Viewing by Appointment - 2020 05 22 10:30am
Our yard is back open for viewing, however by appointment only. We've done our best to make it as easy and painless as possible for you.
COVID 19 Update - 2020 03 25
Regal Auctions Introduces New Sale Format and Reduced Hours
As a result of the current health crisis we are reshaping the operations at Regal. These changes are designed to protect our staff and customers, while maintaining a wholesale vehicle marketplace. Our commitment to your safety and business is the reason for these changes.
We are diligently focusing on social distancing and cleanliness throughout this time.
When you attend the auction we ask that you use the hand sanitizer provided so as to protect yourself and our staff. If you are picking up a vehicle or providing payment we have identified ‘safe zones’ in our line-up. This tool is to assist with social distancing in maintaining adequate separation from you and other customers. We are going to inordinate lengths to disinfect and clean areas once they are used.
We can only accept consignment that is priced in-line with current market conditions.
We currently do not have the human resources to process the vital information required for online purchases on anything other than aggressively priced units. We ask that you call or email ahead to receive price advice on your unit. We cannot accept consignment with above-market or ‘retail’ priced units. We are letting you know this new policy in respect of your time. This applies to all consignor types, including dealer inventory and privately consigned vehicles. Existing units will only run in the timed online sale if they have pricing adjusted for the current market environment.
We are transitioning to an internet based viewing system!
Condition Reports and photos will be improved and posted online for every vehicle we put up for auction . In person viewings will no longer be permitted as of Sunday March 29th. This is an effort to reduce hand to hand exchange with customers and staff as a result of the health crisis. This will be in place until further notice.
Our yard is closed for vehicle viewing until further notice
We're working hard to provide you with more complete vehicle descriptions on our website to help you understand the condition of the vehicles you're interested in purchasing.
We've changed our hours of operation
As part of our COVID-19 response we've temporarily changed our hours. We now open later during the week and are closed on Sundays.
CLICK HERE for details.
Convenience Charge Waiver during Covid-19 Health Order:
We have waived the $50 online buyer convenience charge until further notice.
Our Hours of Operation have changed - 2020 03 25
|Monday||10am - 6pm|
|Tuesday||10am - 6pm|
|Wednesday||10am - 6pm|
|Thursday||10am - 6pm|
|Friday||10am - 6pm|
|Saturday||8am - 5pm|
COVID 19 Update - 2020 03 13
We are open for business.
Regal Auctions is committed to providing the public with access to wholesale used vehicles while maintaining safety for our customers and staff.
In the wake of the global pandemic COVID 19, and the direction from Alberta Health Services regarding public assembly - We are confining our sale day operations to Online Auctions only. Our ‘In-Person Auctions’ have been postponed until further notice. At present, the Saturday Auction will be divided into a Live Online Auction of the vehicles normally offered for sale in Lane 3 and a Timed Online Auction of the rest of our sale inventory.
Our hours have not changed (Update: As of 2020 03 25 our hours have changed. View our current hours HERE) and we will continue to be open throughout the week to facilitate vehicle consignments, drop-offs, purchase payments and viewing, as is our normal practice. You can buy vehicles through our online service found on our website, make payment at the auction in person and pick up your vehicle in person during normal business hours.
Our online auction portal is easy to use and provides all of the necessary information to make an informed decision about purchasing a vehicle. Take the time to look through the timed online auction. Our customer service agents are available to assist you on the telephone and at the auction. If you have questions, or are unsure about the process, give us a call at 403.250.1995, write us an email at email@example.com, or come and see us at the auction.
Click here to access the online sale